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Arrange a FORD Recall Repair

Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.

NHTSA campaign: 19V183000 · OEM recall: RI61396

Customer service number in this filing: 1-716-484-7014

Official FORD Recall & Service Page →

Find a local authorized FORD dealer →

Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.

Original NHTSA repair instructions

Fenton will notify owners, and a service technician will install Ricon Recall Parts Kit RI61396, free of charge. The recall began April 24, 2019. Owners may contact Fenton Mobility customer service at 1-716-484-7014. Fenton's number for this recall is RI61396.