Arrange a FORD Recall Repair

Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.

NHTSA campaign: 19V103000

Customer service number in this filing: 1-833-953-5338

Official FORD Recall & Service Page →

Find a local authorized FORD dealer →

Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.

Original NHTSA repair instructions

XL will notify owners, and dealers will replace the front driveshaft with an updated one, free of charge. The recall began April 15, 2019. Owners may contact XL Hybrid's customer service at 1-833-953-5338.