Arrange a FORD Recall Repair

Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.

NHTSA campaign: 18V782000

Customer service number in this filing: 1-508-222-2272

Official FORD Recall & Service Page →

Find a local authorized FORD dealer →

Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.

Original NHTSA repair instructions

National Van will notify owners, and dealers will inspect and repair the foldaway seat, free of charge. The recall began November 26, 2018. Owners may contact National Van customer service at 1-508-222-2272.