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Arrange a FORD Recall Repair

Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.

NHTSA campaign: 17V775000 · OEM recall: 17C20

Customer service number in this filing: 1-866-436-7332

Official FORD Recall & Service Page →

Find a local authorized FORD dealer →

Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.

Original NHTSA repair instructions

Ford will notify owners, and dealers will inspect the second row outboard seats for proper seat adjustment travel, replacing the seat frame assembly if necessary. Dealers will also inspect the bolts attaching the seat back to the seat base for the proper installation, correcting it as necessary. These repairs will be made free of charge. The recall began on January 10, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C20.