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Arrange a FORD Recall Repair

Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.

NHTSA campaign: 14V787000 · OEM recall: 14S28

Customer service number in this filing: 1-866-436-7332

Official FORD Recall & Service Page →

Find a local authorized FORD dealer →

Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.

Original NHTSA repair instructions

Ford will notify owners, and dealers will replace the inflators in all affected vehicles, free of charge. The recall began January 30, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S28. NOTE: This recall supersedes, in part, safety recall 14V-343 as to the front passenger air bag inflators only. The driver's air bag inflators will continue to be addressed by that recall.