Skip to main content

Arrange a FORD Recall Repair

Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.

NHTSA campaign: 14V316000 · OEM recall: 14S09

Customer service number in this filing: 1-800-392-3673

Official FORD Recall & Service Page →

Find a local authorized FORD dealer →

Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.

Original NHTSA repair instructions

Ford will notify owners, and dealers will replace the EPAS steering gear, free of charge. The recall began in July 2014. Note: Owners are advised not to drive their vehicles until they have been remedied. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S09.