Skip to main content

Arrange a FORD Recall Repair

Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.

NHTSA campaign: 12V584000

Customer service number in this filing: 1-888-633-8380

Official FORD Recall & Service Page →

Find a local authorized FORD dealer →

Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.

Original NHTSA repair instructions

Braun is conducting this recall on behalf of Creative Bus Sales. Braun will notify owners, and dealers will repair the vehicles free of charge. The recall began on November 23, 2012. Owners may contact Creative Bus at 1-888-633-8380 or Braun at 1-800-488-0359.