Arrange a FORD Recall Repair

Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.

NHTSA campaign: 12V326000

Customer service number in this filing: 1-574-293-9191

Official FORD Recall & Service Page →

Find a local authorized FORD dealer →

Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.

Original NHTSA repair instructions

PRIME-TIME WILL NOTIFY THE OWNER, AND THE REPAIRS WILL BE PERFORMED BY AN AUTHORIZED BRAUN DEALER FREE OF CHARGE. OWNERS MAY CONTACT PRIME-TIME AT 1-574-293-9191.