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Arrange a FORD Recall Repair

Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.

NHTSA campaign: 12V097000

Customer service number in this filing: 1-800-392-3673

Official FORD Recall & Service Page →

Find a local authorized FORD dealer →

Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.

Original NHTSA repair instructions

FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSTALL A BENDIX ATR-6 TRACTION RELAY VALVE KIT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 12, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY AT 1-800-392-3673.