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Arrange a FORD Recall Repair

Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.

NHTSA campaign: 11V049000

Customer service number in this filing: 1-866-436-7332

Official FORD Recall & Service Page →

Find a local authorized FORD dealer →

Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.

Original NHTSA repair instructions

OWNERS WILL BE INITIALLY NOTIFIED AND INSTRUCTED TO TAKE THEIR VEHICLES TO A FORD OR LINCOLN/MERCURY DEALER IF ANY INTERIOR DOOR HANDLE IS LOOSE OR FAILS TO RETURN TO THE STOWED POSITION AFTER ACTIVATION FOR REPLACEMENT OF THE AFFECT MODULE. ONCE PARTS BECOME AVAILABLE, OWNERS WILL BE RENOTIFIED AND INSTRUCTED TO TAKE THEIR VEHICLES TO A FORD OR LINCOLN/MERCURY DEALER FOR INSPECTION OF EACH INTERIOR DOOR HANDLE. DEPENDING ON THE RESULTS OF THE INSPECTION, THE DEALER WILL EITHER ADD A SPRING EMBOSSMENT REINFORCEMENT OR REPLACE THE INTERIOR DOOR HANDLE MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 10, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.