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Arrange a FORD Recall Repair

Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.

NHTSA campaign: 09V434000

Customer service number in this filing: 1-877-584-7059

Official FORD Recall & Service Page →

Find a local authorized FORD dealer →

Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.

Original NHTSA repair instructions

E-N-G MOBILE SYSTEM WILL NOTIFY OWNERS AND THE VEHICLES WILL BE REPAIRED BY CARRIER FREE OF CHARGE. PLEASE SEE CARRIER'S DEFECT REPORT 09E-053. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING DECEMBER 2009. OWNERS MAY CONTACT CARRIER AT 1-877-584-7059 OR E-N-G MOBILE SYSTEM AT 1-925-798-4060.