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Arrange a FORD Recall Repair

Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.

NHTSA campaign: 04V604000

Customer service number in this filing: 1-800-392-3673

Official FORD Recall & Service Page →

Find a local authorized FORD dealer →

Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.

Original NHTSA repair instructions

DEALERS WILL REPLACE THE FRONT AND REAR UPPER AND LOWER CONTROL ARMS AND FASTENERS. BEGINNING DECEMBER 15, 2004, FORD CONTACTED CUSTOMERS BY TELEPHONE TO ADVISE THEM OF THIS CONDITION AND REQUEST THAT THEY NOT OPERATE THEIR VEHICLES UNTIL THIS SERVICE ACTION HAS BEEN PERFORMED. THE RECALL OWNER NOTIFICATION MAILING BEGAN ON JANUARY 14, 2005. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.