Arrange a DODGE Recall Repair
Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.
NHTSA campaign: 15V461000 · OEM recall: R40
Customer service number in this filing: 1-800-853-1403
Official DODGE Recall & Service Page →
Find a local authorized DODGE dealer →
Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.
Original NHTSA repair instructions
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.