Arrange a CHEVROLET Recall Repair
Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.
NHTSA campaign: 21V560000 · OEM recall: N212343880
Customer service number in this filing: 1-833-382-4389
Official CHEVROLET Recall & Service Page →
Find a local authorized CHEVROLET dealer →
Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.
Original NHTSA repair instructions
Owners are advised to take the following interim steps: Activate either the Hill Top Reserve (2017 and 2018 models) or Target Charge Level (2019 models) feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Defective battery modules will be replaced by GM, free of charge. Interim notification letters notifying owners of the safety risk were mailed on August 13, 2021. Owner notification letters were mailed on August 13, 2021. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N212343880.