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Arrange a CHEVROLET Recall Repair

Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.

NHTSA campaign: 20V701000 · OEM recall: N202311730

Customer service number in this filing: 1-833-382-4389

Official CHEVROLET Recall & Service Page →

Find a local authorized CHEVROLET dealer →

Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.

Original NHTSA repair instructions

This recall has been superseded by recall number 21V-560. Vehicles previously repaired under 20V-701 will still need to have the new remedy under recall 21V-560. GM will notify owners, and as an interim repair, beginning on November 17, 2020, dealers will reprogram the hybrid propulsion control module 2 (HPCM2) to limit the full charge to 90%, free of charge. Owners are advised to activate either the Hill Top Reserve (2017 and 2018 models) or Target Charge Level (2019 models) feature in their vehicle to limit the charge level to 90%, or park outside, until the software update is completed. Owners were notified of the interim repair beginning November 17, 2020. The second notice was mailed on May 11, 2021. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N202311730.