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Arrange a CADILLAC Recall Repair

Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.

NHTSA campaign: 26V494000 · OEM recall: N262562600

Customer service number in this filing: 1-800-333-4223

Official CADILLAC Recall & Service Page →

Find a local authorized CADILLAC dealer →

Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.

Original NHTSA repair instructions

Dealers will replace the high voltage battery, free of charge. Owner notification letters are expected to be mailed September 14, 2026. Owners may contact Cadillac customer service at 1-800-333-4223, GMC customer service at 1-800-462-8782, and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262562600. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 30, 2026.