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Arrange a CADILLAC Recall Repair

Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.

NHTSA campaign: 26V085000 · OEM recall: N252536750

Customer service number in this filing: 1-888-988-7267

Official CADILLAC Recall & Service Page →

Find a local authorized CADILLAC dealer →

Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.

Original NHTSA repair instructions

Dealers will install new transmission control module (TCM) software, free of charge. Owner notification letters were mailed April 7, 2026. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252536750. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 12, 2026.