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Arrange a CADILLAC Recall Repair

Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.

NHTSA campaign: 24V589000 · OEM recall: N242453471

Customer service number in this filing: 1-800-458-8006

Official CADILLAC Recall & Service Page →

Find a local authorized CADILLAC dealer →

Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.

Original NHTSA repair instructions

The electronic brake control module software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006 or EV Concierge at 1-844-EV-CADILLAC (1-844-382-2345). GM's number for this recall is N242453471.