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Arrange a CADILLAC Recall Repair

Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.

NHTSA campaign: 24V320000 · OEM recall: N242447080

Customer service number in this filing: 1-800-222-1020

Official CADILLAC Recall & Service Page →

Find a local authorized CADILLAC dealer →

Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.

Original NHTSA repair instructions

Dealers will replace the rear drive unit, free of charge. Owner notification letters were mailed May 16, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; Hummer customer service at 1-800-732-5493; or GMC customer service at 1-800-462-8782. GM's number for this recall is N242447080.