Skip to main content

Arrange a CADILLAC Recall Repair

Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.

NHTSA campaign: 21V190000 · OEM recall: N202313000

Customer service number in this filing: 1-800-222-1020

Official CADILLAC Recall & Service Page →

Find a local authorized CADILLAC dealer →

Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.

Original NHTSA repair instructions

GM will notify owners, and dealers will inspect the third-row outboard seat belts, replacing any damaged seat belts, and rerouting them if necessary, free of charge. The recall began on April 21, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313000.