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Arrange a CADILLAC Recall Repair

Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.

NHTSA campaign: 14V259000 · OEM recall: 14220

Customer service number in this filing: 1-800-458-8006

Official CADILLAC Recall & Service Page →

Find a local authorized CADILLAC dealer →

Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.

Original NHTSA repair instructions

GM sent the owners an interim notification letter on May 16, 2014 to advise owners of the recall, and will mail owners a second letter when remedy parts are available. When the parts are available, dealers will replace the instrument panel right side upper trim panel, free of charge. The recall began on June 9, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14220. Note: Owners are advised that until the vehicle has been remedied, occupants should not sit in the front passenger seat position.