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Arrange a BMW Recall Repair

Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.

NHTSA campaign: 25V202000

Customer service number in this filing: 1-800-525-7417

Find a local authorized BMW dealer →

Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.

Original NHTSA repair instructions

Dealers will inspect and replace the starter-generator and positive battery cable as necessary, free of charge. Interim owner letters notifying owners of the safety risk were mailed May 28, 2025. Second letters will be sent once the remedy is available. Owners may contact BMW customer service at 1-800-525-7417.