Arrange a BMW Recall Repair
Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.
NHTSA campaign: 23V099000
Customer service number in this filing: 1-800-525-7417
Find a local authorized BMW dealer →
Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.
Original NHTSA repair instructions
Dealers will update the software for the Electronic Control Unit (ECU), free of charge. In addition, the digital key function via cellular service and Wi-Fi capability will be deactivated until the vehicle is updated with new software. Owner notification letters are expected to be mailed April 11, 2023. Owners may contact BMW customer service at 1-800-525-7417.