Arrange a BMW Recall Repair
Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.
NHTSA campaign: 23V051000
Customer service number in this filing: 1-800-525-7417
Find a local authorized BMW dealer →
Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.
Original NHTSA repair instructions
BMW will instruct owners to check the configuration settings in the "Dynamic Pro" riding mode and adjust the settings as needed. Dealers will also inspect the motorcycles, free of charge. Owner notification letters were mailed April 4, 2023. Owners may contact BMW customer service at 1-800-525-7417.