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Arrange a BMW Recall Repair

Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.

NHTSA campaign: 21V342000

Customer service number in this filing: 1-800-525-7417

Find a local authorized BMW dealer →

Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.

Original NHTSA repair instructions

Dealers will inspect and repair or replace the roof liner as necessary, free of charge. Owner notification letters will not be sent. The one owner was notified on June 15, 2021 by telephone and the vehicle has been repaired. Owners may contact BMW customer service at 1-800-525-7417.