Arrange a BMW Recall Repair

Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.

NHTSA campaign: 20V243000

Customer service number in this filing: 1-800-525-7417

Find a local authorized BMW dealer →

Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.

Original NHTSA repair instructions

BMW will notify owners, and dealers will replace the left or right head air bag, free of charge. The recall began June 24, 2020. Owners may contact BMW customer service at 1-800-525-7417.