Arrange a BMW Recall Repair
Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.
NHTSA campaign: 19V692000
Customer service number in this filing: 1-800-525-7417
Find a local authorized BMW dealer →
Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.
Original NHTSA repair instructions
BMW will notify owners, and dealers will replace the shift forks, the selector sleeve of 5th/6th gear and the gear wheel of 6th gear, free of charge. Interim letters notifying owners of the safety risk was mailed November 1, 2019. A second letter will be sent once the remedy is available. Owners may contact BMW customer service at 1-800-525-7417.