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Arrange a BMW Recall Repair

Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.

NHTSA campaign: 18V248000

Customer service number in this filing: 1-800-525-7417

Find a local authorized BMW dealer →

Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.

Original NHTSA repair instructions

BMW will notify owners, and dealers will replace the electric auxiliary water pump, free of charge. Depending on the model, there are currently limited parts available, however not all parts are available at this time. Owners will be notified of the recall beginning June 11, 2018, and will receive a second notification when remedy parts become available. Owners may contact BMW customer service at BMW 1-800-525-7417, MINI at 1-866-825-1525, or Rolls-Royce at 1-877-877-3735. Note: BMW recommends that owners park their vehicle outdoors until the recall remedy has been performed.