Arrange a BMW Recall Repair
Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.
NHTSA campaign: 14V428000
Customer service number in this filing: 1-800-525-7417
Find a local authorized BMW dealer →
Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.
Original NHTSA repair instructions
Owners are advised not to drive their vehicles until they have been repaired. BMW will notify owners, and dealers will replace the passenger side frontal air bag, free of charge. An interim notice was mailed to owners in September 2014. A second notice was mailed when an adequate supply of parts became available, on December 1, 2014. Owners may contact BMW customer service at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.