Arrange a AUDI Recall Repair
Have your VIN ready. Ask an authorized dealer to confirm your vehicle is affected and whether the free repair is available.
NHTSA campaign: 25V638000 · OEM recall: 69UM
Customer service number in this filing: 1-800-253-2834
Find a local authorized AUDI dealer →
Bring your VIN and recall campaign number. Ask for a repair order confirming completed work. Check any do-not-drive or park-outside instructions in the original filing.
Original NHTSA repair instructions
Dealers will replace one or both front seat belts, free of charge. Owner notification letters were mailed October 30, 2025, and October 31, 2025. Owners may contact Audi at 1-800-253-2834 or Volkswagen at 1-800-893-5298. Audi's number for this recall is 69UM; Volkswagen’s number for this recall is 694T. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 26, 2025.