Component
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Manufacturer
CUES, INC.
What Happened
Your vehicle's air conditioning unit, specifically the heater element, might be defective and could cause smoke or sparks.
Risk if Unfixed
If not fixed, this could lead to a fire in your vehicle.
Free Fix
Carrier will fix the issue for free at your dealership. You should contact Carrier at 1-877-584-7059 or CUES at 1-407-849-0190 to schedule the repair.
Show original NHTSA language
Original — What Happened
CUES, INC. IS RECALLING CERTAIN MODEL YEAR 2007-2009 SERVICE VEHICLES BUILT ON VARIOUS CHASSIS EQUIPPED WITH CARRIER AIRV CEILING UNITS, MODEL NOS. 68RV0010BA, 68RV0012CA, AND 68RV0010EA. THE HEATER ELEMENT IN THESE ASSEMBLIES MAY BE DEFECTIVE WHICH COULD CAUSE THE UNIT TO CREATE SMOKE OR SPARKS.
Original — Risk if Unfixed
THIS DEFECT COULD RESULT IN A FIRE.
Original — Remedy
CUES IS WORKING WITH CARRIER TO REMEDY THE AFFECTED VEHICLES. REPAIRS WILL BE MADE BY CARRIER FREE OF CHARGE. PLEASE SEE CARRIER'S DEFECT REPORT 09E-053. THE SAFETY RECALL BEGAN ON JANUARY 5, 2010. OWNERS MAY CONTACT CARRIER AT 1-877-584-7059 OR CUES AT 1-407-849-0190.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →