Component
ELECTRICAL SYSTEM:IGNITION
Manufacturer
General Motors LLC
What Happened
The electronic park lock lever in your vehicle is the part that helps prevent the car from moving when you're not in gear. But in certain 2011-2017 models, this lever can fail and allow you to remove the key without shifting into PARK.
Risk if Unfixed
If you take the key out while the transmission is not in PARK, your car could roll away as you're exiting, which could cause injury to you or others.
Free Fix
Your dealer will inspect and replace the faulty lever if needed, completely free of charge. You should schedule the repair as soon as you receive the recall notice.
Show original NHTSA language
Original — What Happened
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Original — Risk if Unfixed
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Original — Remedy
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →