Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Manufacturer
BMW of North America, LLC
What Happened
The back-up camera system in your vehicle helps you see what's behind you when you're reversing. But in some models, this system can be adjusted to hide the view, and it might not show the correct image the next time you put the car in reverse.
Risk if Unfixed
If the back-up camera image is missing or incorrect, you could fail to see objects behind your vehicle, increasing the risk of a crash while reversing.
Free Fix
Your BMW or Rolls-Royce dealer will update the back-up camera software to fix this issue, and the repair is completely free. You'll receive a notification when it's time to schedule the update.
Show original NHTSA language
Original — What Happened
BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles.
The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Original — Risk if Unfixed
The lack of an image in the back-up camera display increases the risk of a crash.
Original — Remedy
BMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall began November 8, 2019. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce at 1-877-877-3735. Toyota owners may contact Toyota customer service at 1-888-270-9371.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →