In your 2023 330e or 330e xDrive, the rearview camera system is a software that helps you see what's behind your vehicle when you back up. However, the software in some of these vehicles can cause a part of the image to be blocked.
Risk if Unfixed
If the rearview image is partially blocked, you might not see important things behind your vehicle, like people or obstacles, which could increase the risk of a crash when you're backing up.
Free Fix
Your authorized BMW dealer will update the rearview camera software to fix this issue for free. You should schedule the update after checking repair availability with your dealer, and you can contact BMW customer service at 1-800-525-7417 if you have any questions. This timing describes the original 2022 filing; contact your dealer now to confirm the free repair is available.
Show original NHTSA language
Original — What Happened
BMW of North America, LLC (BMW) is recalling certain 2023 330e and 330e xDrive hybrid electric vehicles. After shifting into reverse, the rearview camera software may cause a portion of the rearview image to be obstructed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Original — Risk if Unfixed
An obstructed rearview image can reduce the driver's visibility of what is behind the vehicle, increasing the risk of a crash.
Original — Remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed November 21, 2022. Owners may contact BMW customer service at 1-80-525-7417.
This model year has 1 recorded safety recall. Model-level listings do not establish VIN-specific open recalls or whether this vehicle is safe to drive. Check your VIN and contact the manufacturer for recall instructions.
What is the BACK OVER PREVENTION:SOFTWARE recall for the 2023 BMW 3 Series? (Campaign #22V747000)
In your 2023 330e or 330e xDrive, the rearview camera system is a software that helps you see what's behind your vehicle when you back up. However, the software in some of these vehicles can cause a part of the image to be blocked. If the rearview image is partially blocked, you might not see important things behind your vehicle, like people or obstacles, which could increase the risk of a crash when you're backing up. Your authorized BMW dealer will update the rearview camera software to fix this issue for free. You should schedule the update after checking repair availability with your dealer, and you can contact BMW customer service at 1-800-525-7417 if you have any questions. This timing describes the original 2022 filing; contact your dealer now to confirm the free repair is available.