Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Manufacturer
Volkswagen Group of America, Inc.
What Happened
The high-voltage battery in your Audi is the part that powers the electric motor and helps your vehicle move. In certain 2021-2024 models, this battery can overheat.
Risk if Unfixed
If the battery overheats, it could catch fire, which is a serious safety risk that could cause damage to your vehicle and potentially harm you.
Free Fix
Your Audi dealer will install special software to monitor your battery and advise you when it's safe to repair or replace it. This service is free, and you'll be contacted once the final repair is available.
Show original NHTSA language
Original — What Happened
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.
Original — Risk if Unfixed
A high-voltage battery that overheats increases the risk of a fire.
Original — Remedy
Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous NHTSA recall number 24V898.
View full recall details →
Repairs are free at any authorized dealer. Find a dealer →